Privacy Policy

Effective Date: 16 July 2025

Welcome to MyCareerLink.ie. We are committed to protecting your privacy and ensuring that your personal data is handled responsibly, transparently, and in full compliance with applicable data protection legislation, including the General Data Protection Regulation (GDPR).

This Privacy Policy outlines how we collect, use, store, and protect your personal data when you visit our website or engage with our coaching and mentoring services.

1. Who We Are

MyCareerLink.ie is a career and resilience coaching service headquartered in Ireland. Our mission is to help individuals grow and succeed in technology-focused careers by connecting them with expert coaches, mentors, and training resources.

Our contact details:
Email: info@mycareerlink.ie
Registered Address: Glencar, Letterkenny, Co.Donegal, Ireland
Data Protection Contact: dataprotection@mycareerlink.ie

2. What Data We Collect

We collect and process different types of personal data depending on how you interact with us:

a. Information You Provide Directly

  • Name
  • Email address
  • Phone number (if provided for messaging support)
  • Contact form messages and preferences
  • Coaching and career interests
  • CVs, cover letters, and LinkedIn profiles (if submitted)
  • Billing and payment information (processed securely via third-party providers)

b. Information Collected Automatically

When you visit our website, we may collect:

  • IP address
  • Browser type and version
  • Device information
  • Pages visited and time spent on our site
  • Cookies (see Section 8 below)

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide coaching, mentoring, and related services
  • To process inquiries and communicate with you
  • To manage bookings, payments, and follow-up communications
  • To deliver personalised content (e.g., newsletter, tips, coaching insights)
  • To improve our website, services, and user experience
  • To invite users to BETA programs or service trials (with your consent)
  • To comply with legal obligations

4. Legal Bases for Processing

We rely on the following legal bases for processing your personal data:

  • Consent: when you sign up for newsletters or BETA access
  • Contract: when you engage our coaching services
  • Legitimate Interest: for internal analytics, service improvement, and non-intrusive marketing
  • Legal Obligation: for compliance with Irish and EU regulations

5. How We Share Your Data

We do not sell your personal data. We may share your information with:

  • Our coaches and mentors (only the minimum required to deliver your service)
  • Third-party service providers for payment processing, hosting, and analytics (e.g., Stripe, Google Analytics, Calendly)
  • Professional advisors (e.g., accountants or legal counsel, if necessary)
  • Authorities or regulators, if required by law

All third-party providers are vetted and compliant with GDPR or equivalent privacy standards.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purpose it was collected for:

  • Coaching and mentorship data: retained for up to 2 years after final engagement
  • Contact form messages: retained for 12 months
  • Payment data: stored securely by third-party processors (we do not retain credit card details)
  • Newsletter and marketing preferences: retained until you unsubscribe

You may request deletion of your data at any time by contacting dataprotection@mycareerlink.ie.

7. Your Data Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct or update inaccurate information
  • Request deletion of your data ("right to be forgotten")
  • Object to or restrict processing
  • Request a copy of your data in a portable format
  • Withdraw consent at any time (where applicable)

To exercise any of these rights, email us at dataprotection@mycareerlink.ie. We aim to respond within 30 days.

8. Cookies and Analytics

We use cookies to enhance your experience and analyse website performance. These may include:

  • Essential cookies (for site functionality)
  • Analytics cookies (e.g., Google Analytics)
  • Preference cookies (e.g., remembering your choices)

You can manage your cookie preferences or disable cookies via your browser settings. For full details, see our Cookie Policy below.

9. Data Transfers Outside the EEA

Some of our third-party providers (e.g., cloud or payment processors) may store data outside the European Economic Area (EEA). In such cases, we ensure appropriate safeguards such as:

  • Adequacy decisions by the European Commission
  • Standard Contractual Clauses (SCCs)
  • Verified Privacy Shield certifications (where applicable)

10. Security

We take data security seriously and have implemented technical and organizational measures to safeguard your personal data, including:

  • SSL encryption on our website
  • Secure password management for staff
  • Access controls and staff confidentiality agreements
  • Regular system updates and backups

Despite our best efforts, no transmission over the internet is 100% secure. If you suspect a data breach, please notify us immediately at dataprotection@mycareerlink.ie.

11. Children's Privacy

Our services are intended for individuals aged 18 and over. We do not knowingly collect data from children. If you believe a child has submitted data to us, please contact us so we can delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. All updates will be posted here with a revised "Last Updated" date. We recommend reviewing this page periodically.

13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, you can reach out to us at:

Email: dataprotection@mycareerlink.ie
General Contact: info@mycareerlink.ie
Website: www.mycareerlink.ie

If you're not satisfied with how we handle your data, you also have the right to lodge a complaint with the Data Protection Commission (DPC) in Ireland:
https://www.dataprotection.ie



Cookie Policy

This Cookie Policy explains how MyCareerLink.ie uses cookies and similar technologies when you visit our website. It outlines the types of cookies we use, why we use them, and how you can control your preferences.

By continuing to browse www.mycareerlink.ie, you agree to our use of cookies as described below.

1. What Are Cookies?

Cookies are small text files stored on your device (computer, smartphone, or tablet) when you visit a website. They help websites remember your preferences, improve performance, and deliver a more personalized experience.

Cookies can be:

  • First-party cookies – set by the website you're visiting (e.g., mycareerlink.ie)
  • Third-party cookies – set by services used by the site (e.g., analytics or social media tools)

2. Cookies We Use

MyCareerLink.ie is hosted and built using Let's Host's site builder, which uses essential and functional cookies to ensure proper site operation. Below is a breakdown of the types of cookies we may use:

a. Essential Cookies

These cookies are necessary for the website to function and cannot be switched off. They include:

  • Page navigation
  • Secure access to forms (e.g., contact or newsletter)
  • Basic session management

Example cookies (from Let's Host site builder):

  • XSRF-TOKEN – prevents cross-site request forgery
  • lets_host_session – maintains user session
  • cookie_notice_accepted – stores your cookie consent decision

b. Functional Cookies

These help remember your choices and preferences (e.g., language or region settings) to enhance your experience.

c. Analytics Cookies (if enabled in the future)

We may implement tools like Google Analytics to better understand how users interact with our site. These cookies help us gather anonymized statistics (e.g., most viewed pages, average time on site).

Note: As of now, we do not use third-party marketing or advertising cookies.

3. How You Can Control Cookies

When you first visit our website, you'll see a cookie notice allowing you to accept or manage cookie preferences. You can also change your cookie settings at any time through your browser.

Manage Cookies via Your Browser:

You can usually modify your browser settings to:

  • Block all cookies
  • Block cookies from specific websites
  • Clear stored cookies upon exit

Useful links for managing cookies in common browsers:

  • Chrome
  • Firefox
  • Safari
  • Microsoft Edge

Please note disabling certain cookies may impact the functionality of our site.

4. Third-Party Cookies

Currently, MyCareerLink.ie does not use third-party marketing or tracking cookies. If this changes in the future, we will update this policy and provide users with the ability to consent or opt out accordingly.

5. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or our services. Any updates will be posted on this page with a revised "Last Updated" date.

6. Contact Us

If you have any questions about our use of cookies or this policy, please contact:

Email: dataprotection@mycareerlink.ie
Website: www.mycareerlink.ie

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